The Twilight Zone

The email from the CFO lay open on the screen. Herbert had had enough. He is in his manager's office right now expressing his exasperation.

   The management of Braticactor, Inc will

no longer allow employees to perform self

support, use online tutorials, or read

manuals for work related software

applications. Further, you are no longer

authorized to use vendor supplied telephone

support. Only in-house technical support is

authorized to speak to outside software

vendor personnel whether for administrative

purposes or to obtain technical support.









   These untracked and unmanaged activities

are consuming productive work hours. Doing

any of the above will result in your

immediate termination.





               Counting the Invisible Beans,





               Joe Spath





               CFO, Braticactor, LLC

Absurd? Well, not here in the twilight zone of negative use costs.